"mazda616" (mazda616)
10/03/2016 at 15:53 • Filed to: cx-5
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"mazda616" (mazda616)
10/03/2016 at 15:53 • Filed to: cx-5 | 3
| 30 |
Yesterday, my wife’s younger brother tried to shut the lift gate of our CX-5 and it wouldn’t latch. I looked, and nothing was in its way. Upon further investigation, I have found the culprit.
When the button to unlatch the liftgate is pressed, the little latch moves back and forth via an electric motor. It appears as though that motor is wearing out, since the latch moves 3/4 of the way down, pauses, and then finishes its travel very slowly.
Now, the tailgate unlatches with a loud thud and much more of a jerk than it used to, and you have to absolutely slam it for the car to register that it’s closed. The latch pausing 3/4 or the way down is causing this, I assume. I figure it is getting slightly in a bind and sort of in between latched and unlatched.
I have researched this issue and haven’t found anyone else with the problem online. So, it looks like it’s a fluke.
The latch motor is a $95.00 part and our warranty has a $100.00 deductible. There’s a recall on the struts that hold up the liftgate, so I guess I’ll have the dealer fix this while they are fixing that.
The car is exactly four-years-old this month (built October 2012), so this will be our birhday present to it.
Admittedly, we do actually use our crossover to haul stuff quite a bit, so the liftgate gets used a lot more than the scores of others that really needed a car but insisted on an SUV. In fact, I discovered this problem yesterday when we were hauling home a changing table/dresser for the baby’s bedroom.
Oh, and I tried putting a little WD-40 on that latch that moves back and forth. Made no difference. :/
At least we made it 4 years before having any trouble at all. The only other time the CX-5 has required something other than an oil change and tire rotation was earlier this summer when we had to have a TCM update performed at the dealer.
TheTurbochargedSquirrel
> mazda616
10/03/2016 at 15:57 |
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Something, something, stupid electronics, something, something, they don’t make them like they used to.
*Remembers latch on old 2001 Outback which gets stuck open when it is cold out and the permanent habit of pulling up on the hatch after closing it that it created*
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mazda616
> TheTurbochargedSquirrel
10/03/2016 at 15:59 |
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Yeah. I still fondly recall the day my old ‘92 Chevy Beretta’s driver door handle fell off in my hand and I spent a week crawling in the passenger side every time I went anywhere. Haha.
Dr. Zoidberg - RIP Oppo
> mazda616
10/03/2016 at 16:00 |
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Modern cars are garbage!!!
[stalls]
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mazda616
> Dr. Zoidberg - RIP Oppo
10/03/2016 at 16:02 |
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Lololol.
I’d say 4 years with no issues aside from a software update and a door latch (especially on an early production entirely new model from a tiny automaker) is pretty good!
Xyl0c41n3
> mazda616
10/03/2016 at 16:03 |
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My car is four years old this month, too! Woot! Birthday buddies!
HammerheadFistpunch
> mazda616
10/03/2016 at 16:06 |
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I had the exact same problem with my sportwagen. Just replaced the latch and moved on. Its a bummer
marvthegrate
> mazda616
10/03/2016 at 16:09 |
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I seriously considered the CX5 when I got my Mazda6, but glad I went with it. Now if I could just part with the $500 deductible for a windshield replacement....
I was getting my second service on my car this weekend and sat in the new CX9 at the stealership. Gotta say, I like the way it feels, if not the price.
MontegoMan562 is a Capri RS Owner
> mazda616
10/03/2016 at 16:11 |
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If it’s a $95 part and the deductible is 100, pay the deductible. Labor will be added to that $95...and I’m sure it’ll be more than 5 bucks.
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Dr. Zoidberg - RIP Oppo
> HammerheadFistpunch
10/03/2016 at 16:11 |
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I had no idea these typical latches were somehow electronic (other than telling you it was ajar)
Klaus Schmoll
> mazda616
10/03/2016 at 16:12 |
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In the late ‘90s I worked as pizza delivery boy. We had a fleet of these Cinquecento Sportings. Open hatch, slam shut, drive a mile or two, open, slam, a mile back, open, slam.......
The rear wiper motor brackets would fail within a few months, and the wiring developed interesting faults. I once had a car where the rear window heater button started the wiper and vice versa. That night I slid into a plowed field (ice and snow and worn out winter tires). The hatch opened itself due to the vibration. I slammed it shut and some fellow motorists towed me out. No visual damage to the car, so no need for the bossman to know. After that the wiper/heater switcheroo was back to normal.
Now that’s a badly designed rear hatch! They were built in Poland, but there’s no way you could blame it on the Poles. It was just cheaply engineered in Italy.
Oh, and the “Sporting” models had a leather steering wheel and sports seats that weren’t colour proof. Ruined a lot of beige shirts and trousers that way. It’s almost funny how the dye wouldn’t stay on the car but last forever on your clothes.
Boxer_4
> mazda616
10/03/2016 at 16:12 |
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My Forester has been doing that for a while now, but only if I haven’t opened the liftgate for a few days. It goes back to normal operation after it’s been opened once.
Keep in mind that WD-40 is a penetrating oil rather than a lubricant. It is good for getting stuck parts moving again, but isn’t a great long-term lubricant. I’d use white lithium grease or something similar for a longer lasting effect.
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mazda616
> MontegoMan562 is a Capri RS Owner
10/03/2016 at 16:16 |
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But all I will have to pay is the $100.00 deductible, right?
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TheTurbochargedSquirrel
> mazda616
10/03/2016 at 16:16 |
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I have to be careful now because the Mini uses an electronic release and you aren’t really supposed to lift it by the release area (it uses insanely strong gas struts which feel like they could hold up a Peterbilt hood instead, seriously the rear suspension compresses when you try to close it). Every time I subconsciously lift up to check it I see the trim flex a bit.
Dave the car guy , still here
> Dr. Zoidberg - RIP Oppo
10/03/2016 at 16:22 |
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Mazda grumble, latch grumble, spend money grumble.
[that’s life]
now mine :
Audi grumble, passenger door latch grumble, 2ND TIME 2 YRS grumble, WD40 again grumble, WORKS! cheers!!!
[that’s life]
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MontegoMan562 is a Capri RS Owner
> mazda616
10/03/2016 at 16:23 |
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I believe that’s how it should work. I’m sure the service advisor could explain it each way.
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Dave the car guy , still here
> mazda616
10/03/2016 at 16:26 |
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Those pillar mounted handles were junk. I sold hundreds of them. Literally hundreds. Ohio in winter after most were out of warranty there was a year with ice storms, sold several of them daily during that time. We were keeping 3 to 5 drivers ones on the shelf and 1 or 2 passenger side ones.
Bourbon&JellyBeans
> TheTurbochargedSquirrel
10/03/2016 at 16:32 |
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I’d say that they definitely stopped “making them like they used to” before 2001. Haha!
Phyrxes once again has a wagon!
> marvthegrate
10/03/2016 at 16:45 |
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The new cx9 is nice, they had a signature model in the dealership it looks awesome until you realize it’s price point is audi level.
Takuro Spirit
> mazda616
10/03/2016 at 16:56 |
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Ours was being finicky a little while ago, had to be slammed shut to get it to latch fully so that A. the doors would lock B. The door ajar light would go out (the whole family basically played Racist Fire Drill until we figured THAT one out... thought someone had left a door open) but its been more or less fine lately. I was even planning to adjust the striker if it kept up.
I’ll keep an eye on the latch, too.
Jordan and the Slowrunner, Boomer Intensifies
> mazda616
10/03/2016 at 16:58 |
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My Mom’s Vibe is at 150k miles with nothing but maintenance. Modern cars and maintenance are nice.
smobgirl
> Dr. Zoidberg - RIP Oppo
10/03/2016 at 17:00 |
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Fiats being fiats, my hatch occasionally just won’t unlock when you push the keyfob button and there’s absolutely no other way to get it open.
shop-teacher
> mazda616
10/03/2016 at 17:21 |
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Yes. All you’ll pay is the $100.
jasmits
> TheTurbochargedSquirrel
10/03/2016 at 19:22 |
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*Remembers that the electric rear window on current 1991 4Runner needs to go down in order to open the tailgate and a bad regulator meant leaning over the back seat to access the trunk for a week*
LongbowMkII
> Xyl0c41n3
10/03/2016 at 19:24 |
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If only it had a hatch.
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LongbowMkII
> Dr. Zoidberg - RIP Oppo
10/03/2016 at 19:25 |
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The murano had a sticky latch. Thankful it wasnt electronic.
Danangme
> mazda616
10/04/2016 at 00:26 |
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That software update recall almost got me killed when I was passing a tractor trailer on a two lane road and the engine wouldn’t let me accelerate faster enough to pass the truck. I had to make a sharp left to the shoulder of the oncoming lane to avoid getting crushed by a Ram 3500.
boxrocket
> mazda616
10/04/2016 at 01:38 |
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Try a silicone lubricant, graphite, or white lithium grease (depending on application) rather than WD-40. WD-40 has its uses, bit it tends to attract dust and grit, which worsens the problem it’s supposed to fix in a scenario like this.
CalzoneGolem
> mazda616
10/04/2016 at 07:47 |
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Could just need to be lubed up. A little wd-40 might get it moving better and then the lubricant of your choice might keep it moving better.
Sovereign, Purveyor of Coupes
> mazda616
10/04/2016 at 15:49 |
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How’s your muffler? A family member has the same car (low mileage, 1 owner) and the exhaust is rattling and droning. Wondering if it’s common.
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mazda616
> Sovereign, Purveyor of Coupes
10/04/2016 at 15:52 |
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Nope, none of that here. It’s still quiet. The exhaust tips are just grimy because I’ve never cleaned them.